Raffles Medical has commenced online consultation in order to make our medical services more accessible for the convenience of patients.

When do we use online consultation?

Online consultation is recommended to patient who need:
– Medical advice or information
– Express care for quick diagnosis of conditions such as sinus infections or rashes
– Chronic disease management (diabetes, hypertension, heart disease, etc.)
– Medication refill
– Review medical test results

What are the benefits of online consultation?

– Prompt Medical Attention
– Comfortable and Convenient
– Save your money
– No risk of infections from public area
– Privacy and Security

How to prepare for an online consultation?

– Request an appointment at and follow our instruction for downloading needed software
– Check your camera, speakers and microphone/ headset
– Find a quiet room/ private area with strong wifi or mobile data if you use a mobile device

How to access online consultation?

– Request an appointment at Make Appointment
– Confirmation as well as payment instruction will be sent by email/ phone call
– Make your payment
– After successful payment, you will receive an email with a meeting link
– Follow our meeting link to talk to the doctor at the appointment time.

When the medication is prescribed by a doctor who conducts online consultation, it will be delivered upon request (transportation fee will be charged).

As the result of tele consultation, when house visit is necessary, we will send the doctor to the patient for further consultation at home.

For further information, please contact us at:

  • Raffles Medical in Ho Chi Minh City
  • Raffles Medical in Hanoi





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