Frequently Asked Questions

1.    Appointment

Q: I would like to make an appointment with one of your doctor, how can I go about doing it?
A: For appointments, please call our hotline or fill the form to make an online appointment.

2.    Direct Billing Services

Q: There is an issue with my bill. Who can I be in contact with?
A: Our colleagues at the Customer Service Officer will be able to assist you. Please click here for contact information.

Q: Will direct billing be available? How do I go about doing it?
A: Yes, direct billing arrangement is available for members of insurance and assistance companies with whom we have contracts.  Please click here for more information.

3.    Clinic Price

Q: How much does your service cost?
A: Please refer to our Price List or Contact Us for more information.

4.    Visa Health Check

Q: Should we make an appointment for Visa Health Check?
A: Please CALL/ EMAIL/ make ONLINE APPOINTMENT for your Australian and New Zealand Visa Health Check.

5.    Corporate Health Check

Q: How to request a quotation for Corporate Health Check?
A: Contact Us to request a quotation for Corporate Health Check


What You Need to Know About Dengue Fever

  Dengue fever is a mosquito-borne disease that occurs in tropical and subtropical areas of the world. The dengue virus is transmitted…

Have You Ever Wondered What Causes Your Morning Anxiety?

You’re not alone. Many people have questioned why they feel anxious in the morning—even when going to workouts. Here are some potential…

How to Recognize Anxiety

Everyone feels anxious now and then. You may worry when faced with a problem or stress at work, before taking an exam,…

Raffles Connect App Is Now LIVE | Book Your COVID-19 Test Anywhere, Anytime

📌 How to book? Step 1️⃣ : Download the Raffles Connect mobile app and create your account {IOS or Android} Step 2️⃣…

Choose language and location

Chat box live