Raffles Medical pride ourselves in providing world-class health care to the local and international community, including full support and assistance with hassle-free cashless direct billing and insurance pay & claim experiences through our extensive network of global and local insurance partners.

Access to medical and emergency facilities can be challenging in Vietnam. Patients are reminded that carrying medical insurance does not imply 100% of their medical fees will be covered in every case, so it is important to be abreast of policies in fine print.

*All Raffles Medical patients should note that cashless direct billing can only be applied upon completion of a credit card authorisation form—and that patients remain liable for payment until the insurance company settles the full amount. The insurance company may require a guarantee of payment before providing a direct billing service.